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Manage Integrations

External communication channels can be integrated with Environment Operations Center to receive alerts or notifications about changes of state. From the Integrations tab in the Admin section, Administrators can add, edit, or delete integrations. This guide outlines the required steps to manage communication channel integrations.


Getting started

The Integrations tab provides an overview of existing integrations and lists the label, integration type, and channel for each integration.

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Configure a new integration

To add a new integration, select New Integration which opens the Integration Setup dialog. To complete the integration setup, you must provide an integration type and configuration details.

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Integration type

Select an Integration Type from the available channels listed and select Next to continue.

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Configuration Details

The required configuration details differ depending on the type of configuration selected. Complete the required configuration fields and select Create to finish setting up the new integration.

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If the integration is successfully created, you will receive a confirmation message and the integration will be added to the list of integrations on the Integrations tab.

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Edit an integration

Each integration listed on the Integrations tab has an Options (...) dropdown menu. From the dropdown, select Edit to begin editing the integration.

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The workflow to edit an integration is the same as the New Integration workflow. You can select a new integration type and add the required configuration details. Alternatively, you can keep the same integration type and proceed to adjust the configuration details.

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If the integration successfully updates, a confirmation message displays, and the details are updated on the Integrations tab.

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Delete an integration

To delete an integration, select Delete from the the Options (...) menu.

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A message displays, asking you to confirm that you would like to delete the selected integration. Select Delete to delete the integration.

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The integration is removed from the Integrations tab, and alerts are no longer sent to the communication channel.

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Next steps

You should now have an understanding of the steps to add integrations to receive Environment Operations Center alerts in external channels. To learn how to create alerts to send to the configured channels, see the alert management guide.

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