Edit a User
This guide outlines the steps to edit the details, status, role, and environment assignments for a specific user in Environment Operations Center.
From the Users tab in the Admin section of Environment Operations Center, there are two ways to begin the workflow to edit a user. You can either select the Options (...) menu associated with the user or select the user's name to access the Edit User screen.
Edit from options menu
To edit a user from the Options (...) menu, select Edit from the Options (...) drop-down menu associated with the user.
This opens the Edit User screen where you can update the details and role assignments of a user.
Edit from user name
To access the Edit User screen by directly selecting the user, select the user name from the list of users on the Admin User tab.
This brings you to the Environment Access tab in a detailed overview of the user. This view lists all the environments and associated roles assigned to the user. From the Environment Access tab, click Edit User to open the Edit User screen.
Update user details
From the Edit User screen, you can update a user's first name, last name, and email address in the User Details section. Enter the updated information in the associated field provided and select Save to update the user's details.
Update user status
There are two ways to update the status of a user, either from the Options (...) menu on the Admin Users tab or from the Edit User screen.
Update status from options menu
To update a user's status from the Users tab, select the Options (...) menu located next to the user who you would like to deactivate or activate.
From the Options (...) drop-down, select Deactivate.
You will receive a message confirming deactivation of the user.
The user's status changes from "Active" to "Inactive".
Update status from Edit User screen
To update a user's status from the Edit User screen, adjust the Status toggle in the User Details section to the "Active" or "Inactive". Select Save to update the user's status.
After selecting save, the Users tab indicates that the user status has been updated accordingly to the status you selected.
Update role details
To update the role or environment assignments of a user, from the Edit User screen select the Options (...) menu next to the role and environment pairing to be edited. Select Edit from the drop-down to enable editing for the role and environment fields.
Update user role
To update the user role, select the down arrow located in the Role field to expand the drop-down menu.
From the list of roles, select the role to assign to the user.
Select the checkmark icon (check mark icon) to set the new role.
Select Save to update the user role.
Update environment assignments
To update environment assignments for a user, select the down arrow located in the Environment field to expand the drop-down menu.
To add new environments, select the environments from the drop-down menu. Multiple environments can be assigned to a user for a given role. After you have selected all of the required environment assignments, select the upward arrow in the Environment field to close the drop-down.
To remove assigned environments, select the X located next to the environment name.
Once you have updated the user environment assignments, select the checkmark to set the new environment assignments.
Select Save to update the user environment assignments.
Review user roles and environments
You can review the role and environment assignments for a user from the Environment Access tab. From the Users tab, select the name of a user in order to review the roles and environments assigned to that user.
The Environment Access tab of a user lists the environments they have been assigned to and their role associated with a specific environment. Review this list to ensure all role and environment assignments reflect your updates.
Reset MFA Token
To reset the MFA token associated with an user, go to the options menu for that user and click on the Reset MFA token . This resets the MFA token for that user and the MFA status changes from "ENABLED" to "NOT SET".
A message box appears on the top right corner of the EOC page, saying the MFA reset has been successful.
The "MFA STATUS" for the user changes to "NOT SET".
Reset User Password
To reset the password for an user, from the options menu of the user, click Reset Password. A pop up asks you confim the reset of password for that user. To confirm, click Reset password.
After a successful reset of the password, a message confirms the password reset for the selected user.
After reading this guide you should have an understanding of the steps required to edit an existing Environment Operations Center user, including their user details, status, role, and assigned environments. To learn how to delete a user, review the delete a user guide.