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MarketplaceSupport

Overview

Subscription Options

The two forms of subscriptions available for RadiantOne Identity Data Management are: SaaS and Self-managed. For SaaS deployments, Radiant Logic own and manages the infrastructure where the Identity Data Management product is deployed. Whereas for self-managed deployments, the customer owns and manages the infrastructure.

Key differentiators between the two forms of subscription are shown below.

Description
SaaS
Self-managed

Securely connect to on-prem identity data silos w/o direct network connectivity (Secure Data Connectors)

X

-

Access to AIDA – the Artificial Intelligent Data Assistant​.

X

-

Environment Operations Center - Built-in dashboards for mnitoring and reporting​.

X

-

Environment Operations Center - Built-in interface for querying and visualizing logs

X

-

Environment Operations Center – Control Plane for quickly and easily deploying RadiantOne Identity Data Management.

X

-

Environment Operations Center – easily upgrade your RadiantOne Identity Data Management versions with a click of a button.

X

-

Customer can subscribe to release channels and get notifications about early access to Beta versions of upcoming product releases.

X

-

Guaranteed 99.9% infrastructure availability.

X

? (customer responsibility)

Deploy RadiantOne Identity Data Management in the platform using Helm Charts.

-

X

Deploy RadiantOne Identity Analytics using Helm Charts

-

X

Customer is responsible for deploying applications (IDDM and/or IDA), updating/upgrading versions of applications, scaling in/out the number of nodes used by the app.

X

X

Requires Kubernetes knowledgeable staff to install and maintain the cluster.

-

X

Customer owns and manages the Kubernetes infrastructure for the Applications.

-

X

Technical Support

Radiant Logic technical support can be reached using any of the following options:

  • E-mail: [email protected]
  • Website: https://support.radiantlogic.com

SaaS

For SaaS deployments, RadiantOne Identity Data Management is installed by creating a new environment in Environment Operations Center.


Self-managed

For self-managed deployments, have your Kuberenetes cluster configured and then deploy RadiantOne Identity Data Management using Helm. Helm charts will be available in July 2024.

IN THIS PAGE

  • Overview
  • Subscription Options
  • Technical Support
  • SaaS
  • Self-managed